Welcome to Astana Prisma Sdn. Bhd. (“we,” “us,” or “our”) and thank you for visiting our website at www.astana-prisma.com (the “Website”). We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you interact with our Website.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you engage with our Website. This may include, but is not limited to:
- Your name
- Email address
- Phone number
- Company name
- Job title
- Mailing address
- Payment information (if applicable)
1.2 Automatically Collected Information
When you access our Website, we may automatically collect certain information about your device and your interaction with our Website. This information may include:
- Your IP address
- Browser type and version
- Operating system
- Referring and exit pages
- Date and time of access
- Clickstream data
- Usage statistics
2. How We Use Your Information
We use your personal information for various legitimate purposes, including but not limited to:
- Providing, maintaining, and improving our Website.
- Sending you updates, newsletters, and other communications.
- Responding to your inquiries, requests for information, or comments.
- Processing transactions, if applicable, in a secure manner.
- Enhancing the user experience of our Website.
- Analyzing usage patterns and trends to optimize our Website.
- Complying with applicable legal obligations.
3. Disclosure of Your Information
We may share your personal information with the following parties:
- Service providers: We may engage trusted service providers who assist us in operating and maintaining our Website and its functionalities.
- Affiliated companies and partners: We may share your information with our affiliated companies or trusted partners for marketing and legitimate business purposes.
- Legal authorities: We may disclose your information when required by law or to protect our rights, safety, and interests.
- Third parties: We will only share your information with third parties with your explicit consent.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to collect and store information. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
5. Your Choices
You have certain rights concerning your personal information:
- Access, correction, and deletion: You can request access to, correction of, or deletion of your personal information.
- Objection: You can object to the processing of your personal information.
- Withdrawal of consent: If we rely on your consent for processing, you have the right to withdraw it at any time.
- Complaint: You have the right to lodge a complaint with a data protection authority if you believe that your personal information has been mishandled.
6. Security
We employ industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is entirely foolproof, and we cannot guarantee the absolute security of your data.
7. Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes to our data practices. The most recent version will always be available on our Website, along with the effective date.
8. Contact Us
If you have any questions, concerns, or requests concerning this Privacy Policy or the processing of your personal information, please feel free to contact us at:
Company Name: Astana Prisma Sdn. Bhd.
Email: questions@astana-prisma.com
Address: Suite 3, No. 37-2. Jalan Setiawangsa 11A Taman Setiawangsa, 54200 Kuala Lumpur, Malaysia.
Contact: +60 18 -372 9478
Thank you for trusting Astana Prisma Sdn. Bhd. with your personal information. We are committed to protecting your privacy and ensuring the secure handling of your data.
